Return Policy & Subscription Orders

100% Satisfaction Guarantee

Ballsy proudly offers a money-back satisfaction guarantee on all personal care products: If for any reason you’re unhappy with your purchase within 30 days of your order, please contact us at for a full refund minus the cost of shipping. It’s our ultimate goal to make sure our customers love their Ballsy products.


Subscription Orders Cancelation & Refund Policy

Ballscriptions can be canceled at any point by logging into your account or simply emailing help@ballsybrand.comIf you’re having a hard time logging into your account, please make sure to read this article for help. 

Our 30 Day Money Back guarantee also applies to your first subscription order or the first time you’ve tried a product. We want you to be happy with every product you buy from Ballsy, so please let us know if we can be of help.


Managing Your Subscription

To manage your subscription simply click the Account link in the menu.

If this is your first time logging into your account you will need to click Create Account. From there simply use the email address you used when making your purchase. 

Once you have your account setup, use your email address and password to login. From this page you can cancel your or change the frequency of your subscription at any time. If you have any questions email us at